Challenge at a glance
- The Client and their Status Plus administrative team required a system to improve communication and organization.
- Status Plus researched and implemented a project management system.
- The Client and their Status Plus administrative team have seen marked improvement in communication and administrative burden.
Objective (The Challenge)
The Client’s day-to-day administration was managed via email, spreadsheets, and internal folders, leading to communication breakdowns and missed deadlines. Status Plus and the Client recognized a need for operational change to improve organizational structure and communication.
Solution (Steps taken)
Status Plus diligently researched project management systems, noting that the most popular were Trello, Monday.com, Asana, and Basecamp. Without an exact wish list or budget restriction from the Client, Status Plus prioritized usability for all ages and technology experience, and scalability for large teams.
Comparing reviews, Status Plus ranked Basecamp as the best option for collaboration between office management and the Client’s Board of Directors. Status Plus viewed this system as functioning as an ecosystem for operational activities, document sharing, and program communication.
Benefit (Outcome)
The Client and Status Plus are pleased with the decrease in administrative burden and the improvement in communication. The project management system is nearly integrated in all committee-related activities, meeting-related communication, and acts as an accountability tracker for board and administrative team members alike.
Status Plus continues to maintain strong, collaborative relationships with its clients, finding effective solutions to seemingly overwhelming problems. The less administrative burden, the more opportunity there is to grow as a society.